Mobikwik — money not received

Address:CHATARIPUR, 221003

Someone sent me 2000 money on mobikwik app but at that time i had not created my account on mobikwik. Then can u tell me where did this 2000 go? He has sent and it is showing transaction successful but if i had not created the account then where will i receive those money?
Please help me and save that person's 2000 money.
Thank you in advance
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My name is SHAKERa BIBi my mobikwik security pin is blocked please unblocked my mobikwik security pin

Please mobikwik boost loan not enable working please check my status my cell [protected] Nussetti Venkata Sudhakar

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