Mobikwik — Money Refund issue with Mobikwik

Address:

5th Floor, Huda City Centre Metro Station, Sector 29, Gurugram, Haryana 122001, India

I've placed an order on Myntra and paid it through Mobikwik, [card is linked to Mobikwik ]. Amount got deducted from both MOBIKWIK wallet and Card, but order is not placed on myntra.
I've tried multiple times to contact MOBIKWIK, but they don't respond

Myntra says they haven't received the amount

I need a refund of my amount.

The order ID in Mobikwik is : [protected]