Mobikwik — Money transfer to bank account

Address:Gurgaon, Haryana
Website:Mobikwik.com

I have made a transfer to a bank account but i have submitted the ifsc code wrong. So by this the transaction must get failed and the money should get back to the wallet but i have not received the money back. The company does not have any coustomer support. I want my money back. Reference no. - skq27wst1t88
I have also registered a complaint ticket in the mobikwik application but the complaint is not yet responded by the company. I have used money transfer facility from paytm and the company resolved every problem and get it solved quickly but this time i used this mobikwik and the company charges a lot of money to transfer the money and are not resolving my problem.
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Dear Sir,
i am a mobikwik user, today login my id, invalid login id error, then my amount Rupees 6041 only, my email id : [protected]@mobikwik.com and mobile Number [protected], please check my account. then refund my amount

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    Mobikwik Phone
    +91 93 1392 5342 [Customer Care]
    +91 94 6644 6644 [Customer Care]
    Mobikwik Address
    2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana, India - 122002
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