Mobikwik — msed bill not confirmation

Address:Gurgaon, Haryana
Website:www.mobikwik.com

I had done msed electricity bill payment on 26.10.2017 but till date i have not received any confirmation from msed. And no refund from mobikwik.
Same date i had done also more 2 msed payments but all payments are same problem.
For ready reference i have attached screenshot of mobikwik invoices. I had try to complaint on mobikwik customer care but i cant reach..
I request you to please solve my problem.
+3 photos
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Dated 4.11.17 my father's sbi ATM card was utilised in a fraudulent way &used for recharge of mobikwik for RS.5555/- with the ref no[protected].pl.stop him to use it &return this amount back to my father's acount

Yesterday I got a call from [protected]. He said calling from Mobikwik and he try to transfer of Rs. 16990/- and Rs. 1690/- from my account. I am attached screen shot of massage.
Please resolve this issue as early and refund my amount in my Mobikwik account. And fraud case on above number.

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