Mobikwik — my account locked.

VIJAY59

from Delhi, Delhi

Address:

New Delhi, Delhi

Dear Sir, My account - [protected]@gmail.com linked with mobile [protected] has been locked. No response received from MOBIKWIK for my email complaint. Please resolve the issue as soon as possible. Best Regards, Vijay Kumar [protected]

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Mobikwik customer support has been notified about the posted complaint.

Sep 12, 2014

Updated by VIJAY59 Dear Sir,

Just now I have received a call calimed from MOBIKWIK.COM.Phone No. [protected]

I requested them to reactivate my account as soon as possible. Who agreed to do so but I have to reveal my ATM Cum Debit Card Details
Upon his request I provided him my CARD No. 4505XXXXXXXXXXX
Have informed him EXPIRY Date Also 11/2018
CVV No. XXX

But that person cunningly & indirectly asking for my ATM PIN no also...
But as per RBI & Bank Guidelines I did not disclose my PIN to that person.
Now question stands here ... Will I have to disclose card details to the MOBIKWIK to just activate my account ??? OR otherwise they will keep my account blocked ?

I request MOBIKWIK to please activate my account at the earliest & I am not going to disclose my CARD details any more.

The Copy of the COMPLAIN is also being forwarded to RBI for their information.

With regards,
Vijay Kumar
[protected]

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Comments

shantanush0106

from Mumbai, Maharashtra

Call on this no & tell them your issue. This no belongs to Mobikwik customer support - [protected]. Take down the E-Mail ID of an executive talking to you & mark a copy of an E-Mail to that executive as well. If this does not work try calling this no again specially in morning time. If still it fails please mail your complaint on following E-Mail IDs'.

[protected]@Mobikwik.com; [protected]@Mobikwik.com; [protected]@Mobikwik.com

It should definitely work