Show menu
Close
FAQ FAQ Categories Categories Sign in Sign in
Close
ADVERTISEMENT

[Resolved]  Mobikwik — My Jio recharge not successful and amount was deducted from mobikwik wallet.

I've initiated a recharge on myjio app of 599 on the number [protected] using mobiwik wallet balance. Amount was deducted from the wallet but the recharge was not reflected on my jio number. When i reached jio customer care they've said no payment or recharge was initiated on this time period but the mobiwik transaction shows successful and they are saying it's the merchant's fault. Wallet amount was not yet refunded or the recharge was not yet initiated. BR0005OA01X5 is the transaction id of the mobiwik transaction.
My Jio recharge not successful and amount was deducted from mobikwik wallet.
ADVERTISEMENT
Complaint marked as Resolved Jan 9, 2021

Complaint Status


[Jan 09, 2021] Mobikwik customer support has been notified about the posted complaint.
Complaint comments  Add a CommentShareTweet

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Mobikwik
    Customer Care Service
    Customer satisfaction rating
    13%
    Complaints
    4621
    Pending
    0
    Resolved
    618
    Mobikwik Phone
    +91 93 1392 5342 [Customer Care]
    +91 94 6644 6644 [Customer Care]
    Mobikwik Address
    2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana, India - 122002
    View Full Information
    ADVERTISEMENT