Mobikwik — no option to spend supercash

Address:	122002
Website:	www.mobikwik.com

Mobikwik is cheating on customers with this so called"super cash" concept where in you have different options to earn super cash and thats it. There is no way you will be able to spend it.in their website its clearly said

"except the recharge and bill payments category, 10% of your available supercash balance will be used in every transaction" and its not what they are doing

I recently booked movie ticket through bookmyshow and on the payment page in mobikwik i didnt not enter any promo code and proceeded to pay. Before it automatically deducts 10% of existing supercash, however now it wont, instead it just credits supercash which you wont be able to use. Please see the reply below from mobikwik customer care

Dear user, greetings from mobikwik! We understand your concern regarding usage of supercash transactions. We would like to inform you that if you have received the supercash on your transaction, then your existing supercash would not be utilised on the same transaction. As per record you have received the supercash of your transaction due to this reason you cannot utilised supercash. Thank you for being a valued member. Thanks team mobikwik