Mobikwik — No refund provided for the failed recharge

Address:110045

It's been one and a half month since I tried to recharge a jio number for rs99, but that recharge failed and I haven't received my refund. I tried to post complaints on their app but they resolved the issue without any refund. There is no proper response from them. They are cheaters and frauds. They don't even provide a valid phone number so that anyone could contact them. Frustrated!
Sanat Singh
RMN- [protected]
EMAIL. [protected]@gmail.com
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Mobikwik customer support has been notified about the posted complaint.
May 06, 2017
Amitchouhan1283's response
The image of deduction of payment is attached.please solve as soon as possible

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There is a problem that payment of 500 rs.debited from my account but not come in mobikwik wallet

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