Mobikwik — not able to login my account registered no [protected]

Address:

H. No 445/10 near Arya high school, Kurukshetra, Haryana, 136118

I on 10 april took 10000loan from my mother bajaj Emi card with her permission but u disabled my account and Bajaj approved loan and start Emi from 2 may 2019 my registerd no in bajaj finserv and in mobikwik Is same [protected]..plz unblock my account for which or whatever documents u my mother is card holder we provide u...i have written lots of mail to Bajaj finserv and no solution is coming otherwise if we unable to login account then why we pay EMI..