[Resolved]  Mobikwik — Not refunding money

Address:Pune, Maharashtra, 411057
Website:www.mobikwik.com

Mobikwik registered mobile number - [protected]

Raised mobikwik ticket - 4926791

Was making payment on - makemytrip.com
Amount - 3941
The date of booking - 26th april
Issue - transaction failed and got the amount in mobikwik wallet, requested them to transfer it to bank.

I was booking my tickets and the transaction got failed twice, i have received the refund for one transaction but other refund came as wallet balance so i requested to revert it back to my bank account. It has been more then 1 months and i am still waiting that amount to reflect in my bank account.

They are not refunding my money, saying contact bank, what the hell bank will do? I contacted bank and they told they haven't received any amount from mobikwik for my account.

I am fed up from calling mobikwik n hearing we are solving your ticket on priority, what is the priority they provided? Now they are saying it is not pensing with us, contact your bank.

Thanks,
Ashish jaiswal
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Aug 5, 2017
Complaint marked as Resolved 
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Mobikwik customer support has been notified about the posted complaint.
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