[Resolved] Mobikwik — Not updating my balance in wallet

Vss.chd

from Bathinda, Punjab

Address:	Gurgaon, Haryana, 122002
Website:	Mobikwik.Com

Hi,
I am sending you my request for solution for my issue.
I added money in my wallet on mobikwik application.
They deduct the amount from my bank account.
But not updated the balance in my wallet.
I am sending you screenshot for related my issue.
I have already contact with them but they are not provided me any sufficient solution.
They are asking for email, phone number transaction number, date and time.

They know everything about my registered emil phone number also.
And they also mention transportation number and date in the reply. But nos they are just taking so much time for time pass.

+3 photos

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Jun 17, 2017

Complaint marked as Resolved

I think you did not understand ths screenshots. Compnay contacted with me through ticket number which are mentioned in screenshot. Ticket#665672

Mobikwik customer support has been notified about the posted complaint.

Jun 17, 2017

Updated by Vss.chd I am. Attaching one more screenshot
Of ticket.
We got the replys on the application only.

Jun 17, 2017

Updated by Vss.chd Don't worry ask such questions in the consumer court.
I will give you all answers in the court
Thanks
For your stupid website.

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Comments

Govind Asawa

from Pachora, Maharashtra

Dear sir, From my mobiquik a/c rs.442 deducted instead of 435.plz resolve. Regards
Govind asawa
[protected]

Sibaprasad das

from Nakur, Uttar Pradesh

I booked my Greenline Volvo bus ticket for Kolkata to Bokaro on 30/05/17.Kindly provide me the soft copy of through email.

My ticket PNR: 62KFJEBS
Email Id - das.[protected]@gmail.com
mobile no - [protected].

bahubhale

from Pune, Maharashtra

I booked travel ticket dtd 1st march 2017 through mobikwik, money deducted rs 1210/- from bank but balance not show in wallet . i raised ticket against this issue but till dat issue not resolved . My bank told, they received money received clerance from mobikwik . So if mobikwik received money but till they not given rs 1210/- on my wallet .

so pls dont use this wallet