Mobikwik - Online Recharge — Amount debited, but recharge not successful

Respect Sir myself vishal lotnkar
my lo-gin id is = [protected]@gmail.com
respected sir on 1 January from my wallet i recharged RS 154 on mobile number [protected] but my Wallet Amount debited but recharge not successful, i send email to ur site but i not got an reply, so please take action as soon as possible.
thank you
regards,
vishal
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Feb 12, 2017
Updated by amolnak
Hi Myself Amol,
My account number is [protected]
Rs 50 cash back is showing on my wallet history but when i did calculation its showing 50 rs Less please help.
Complaint comments 

Comments

Dear User,

Namaste!

I am here with an update on your recharge query.

As per the feedback received from Operator about the mentioned recharge, it was unsuccessful.

The good news is I have refunded the amount to your MobiKwik Wallet, for now I am sharing the details of the update.
Refunded Transaction Details -

Refund 154.0 [protected]:18:40.0 PAYMENTMANUAL

You will also receive another email with complete details of this refund. Please login to your Mobikwik account to confirm the increase in the wallet balance.

Now that the money is back into your wallet you can use it for recharges, bill payments, or buy offers.

If there is anything else I can help you with, just write back.

With you,
Your Happiness Officer
Mobikwik.com
http://about.me/mobikwikpals

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