[Resolved]  Mobikwik — Online recharge of idea net card has not recharged and payment lost

Address:

Thrissur, Kerala

Sir, I have used https://www.mobikwik.com/ to recharge my idea net setter, as per details given below. Please note the details: Transaction Type Credit to Wallet Transaction ID [protected] Transaction Date Thu Oct 23 12:59:44 IST 2014 Transaction Amount Rs. 249.0 Wallet Balance Rs. 249 Wallet Type Semi Closed But unfortunately, this amount has deducted from credit card and not net setter has not charged till date. I have tried their Delhi office to lodge complaint and speak to someone, but i got the information that customer care service has stopped. They can be contacted through mail only. Hence i sent mail on 23/10/2014 and unable to solve this issue. Kindly help to get my payment back ASAP. Regards Balagovindan K [protected]