Mobikwik — payment not received by the souled store

Address:Mumbai City, Maharashtra
Website:pay.mobikwik.com ; www.thesouledstore.com

Dear SIR,
I made a payment for THE SOULED STORE from MOBIKWIK payment Gateway, the payment was successful, the money was deducted from my bank account.
But the money has not yet been forwarded to the SOULED STORE, and so my order hasn't been confirmed.
Order No:693191
Order Date and Time: Tue, 6 Feb 2018, 06:25 PM
I kindly request you to refund me my money back.
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Still i am not getting Cashback in my wallet 399 so that plz relove my issue urgently, if any kind of doute plz call my mobile number [protected] from Sujit Kumar Basuri and plz slove the issue urgently .

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