Mobikwik — payment to wrong merchant

Address:Patna, Bihar, Bhojpur, Bihar, 802301

I initiated payment of electricity bill to South Bihar power development corporation. ID[protected] for 4044 but the faulty payment under the same ID for 3600 made to BSEB Yamuna. Please get the money back to enable me to .pay right amount to right merchant.
Consumer
Mobile no [protected]
My consumer ID[protected] under South Bihar power development corporation is incidentally the same for other consumer under BSES Yamuna. As I have been recharging through your app my consumer ID was displayed for payment reminder I blindly followed and paid the displayed bill amount RS 3600 . When payment msg from bank came I noticed the wrong payment and complaint but as it was last date I paid to SBPDC through your app immediately . Pl enquire and do the needful
Was this information helpful?
No (0)
Yes (0)
Mobikwik customer support has been notified about the posted complaint.
May 23, 2019
Updated by K.B.Sinha
Not resolved yet
May 28, 2019
Updated by K.B.Sinha
Tranx ID MK0081ubgb 21 St May 2019 Rs 3600. Payment made to BSES Yamuna instead of South Bihar power development corporation ID[protected].
Bank withdrawal 21st May IIN/ Mobiwick/[protected]/[protected]
May 28, 2019
Updated by K.B.Sinha
Your BSES Yamuna bill payment of Rs 3600 through Mobikwik is successful. Not you? Raise concern bit.ly/helptct
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mobikwik
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    7122
    Pending
    0
    Resolved
    857
    Mobikwik Phone
    +91 93 1392 5342 [Customer Care]
    +91 94 6644 6644 [Customer Care]
    Mobikwik Address
    2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana, India - 122002
    View all Mobikwik contact information