Mobikwik — postpaid bill payment is not completed

Address:

Ghaziabad, Uttar Pradesh

Yesterday[protected] i made payment of rs 635 on my idea postpaid number [protected] but due to mobikwik app issue, taken airtel network and made payment of rs 635 and now showing payment done but actually its not happen/failure. So i want my 635 amount on my mobikwik wallet.
I also trying to call on customer care number [protected] but no body answering the call.

For your information invoice summery:
Oreder id is mk[protected]