Mobikwik — postpaid bill payment issue

Address:

Ahmedabad, Gujarat, 380007

Hello, i have done my postpaid recharge 6 times. Out of that 4 times are recharge success msg shown and 2 times it refunds money. But in idea customer care they told me that there is only one time bill payment done. And that is 100 rs. When i register complain then mobikwik given me 4 transaction id for the same : gj[protected], gj[protected], gj[protected], gj[protected]. And it resolve the issue. And closed the ticket. Now idea complain declined that they have not received any payment through this id, i have complain to mobikwik with ticket no : #6939746 and #6970686 but my complain is not resolved yet. Please refund my 400 rs or pay idea postpaid bill