Mobikwik — recharge not done after payment.

Address:Pune, Maharashtra, 411007
Website:Mobikwik site

I, sharadchandra tarde holding account on my mobile [protected] for mobikwik. I pay through wallet recharge mobile no.[protected] on 20 sept.17 for rs.230/-. I have contact them to remind that till date there no recharge by them. The mobikwik asked me to contact idea office to make sure about recharge but they said they did not received any amount from mobkwik for the same. It is duty of mobikwik to make sure if idea received the amount but they are asked me to conform the same, it is really ridiculous. Pl. Do the need full action against them & refund my money urgently.
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Mobikwik customer support has been notified about the posted complaint.
Nov 16, 2017
Updated by sharad tarde
Sir,
i just received call from your company [protected] & the person asked me otp which i received from SBI card, i think you should refund my money to my Mobikwik wallet urgently, pl. dont ask me OTP no.otherwise i have to raise complaint about this unprofessional business.
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