Mobikwik — Recharge not done but my money deducted

Address:Gurgaon, Haryana, 122002
Website:www.mobikwik.com

Dear Sir,
I recharge for rs 303 on my jio no. [protected] as on date 31 Mar 2017, 08:22 PM IST via reff no. RJ[protected]. but till now i didn't get recharge on my jio no. and also not get refund in my mobikwik account.
I'm very disappointed due to his services . till now neither I get my recharge or nor refund. please refund or recharge asap.

Sourabh Agrawal
[protected]
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Mobikwik customer support has been notified about the posted complaint.
Apr 05, 2017
Sid33134's response
Not resolved
Complaint comments 

Comments

I have recharged my Jio no - [protected] with rs.99 on DT.31.03.2017.
But yet my recharge not done but balance has been deducted.
Please find the attachment and refund my payment as soon as possible.

I Kanwarjit Singh Mobile no. [protected] transferred Rs 1910.00 to my bank account from Mobikwik wallet. But transaction didn't happen and my Mobikwik wallet balance deducted Rs 2005.00. I don't have Mobikwik helpline number. I mailed to Mobikwik twice thrice. But still no solution has been done. Kindly help me as soon as possible.

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