Mobikwik — Redeeming of points accumulated through debit card

Address:682309

On 10.01.2017, i was trying to redeem the points accumulated through debit card (252 points). However, the points were redeemed from maxgetmore but the equivalent amount of rs.63 was not credited. I have been following up with their customer care through the help option provided in the mobile app, but they are not replying properly. I tried to contact them over phone many times, but their customer care is always busy, and it never connects. Kindly credit the amount in my mobikwik wallet or reimburse the points in maxgetmore..

My email i'd registered with mobikwik is p. [protected]@g, ail.com, and contact no. Is +91-[protected],

Regards

Praveen subrahmanian
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Mobikwik customer support has been notified about the posted complaint.
Jan 24, 2017
Updated by Praveen Subrahmanian
Email Id mentioned in the above complaint is p.[protected]@gmail.com..
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