[Resolved]  Mobikwik — Refund Amount - Ticket # 1165067, 1169867 & 1174801

Address:New Delhi, Delhi

Tried many attempts to pay BSES rajdhani bill of Rs 10000 by mobikwik.com but no luck everytime it says "Sorry! Recharge/Bill Payment Failed, Please Re-Try" and mobikwik added amount in wallet from my credit card but not crediting in BSES account because of above error. I tried to reach mobikwik.com by 3 incident tickets mentioned in subject but did received good response. Executives are resolving tickets without any information and communication and the amount still in my mobikwik wallet. I am expecting this Rs 10, 000 refund as am unable to make BSES rajdhani payment from mobikwik.com portal Regards, Manoj
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Aug 14, 2020
Complaint marked as Resolved 
Mobikwik customer support has been notified about the posted complaint.
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I tried calling both customer care numbers updated on website but no one is picking up

CALL[protected] DELHI
[protected] MUMBAI

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