Mobikwik — Refund issue

Address:

Bangalore, Karnataka

Hi, This is regarding Transaction Id CCACB1ALI552. The amount 1751 was deducted from my mobikwik account but jabong did not receive the money. I have got a mail from jabong that the payment has been failed. But Mobikwik team is telling that from there the amount has been deducted. I had raised the ticket for the same, they closed the ticket saying that if they get the money back they will refund into my mobikwik wallet. But still i have not got the money back. The transaction date was Feb 8, 2015. Please help.