Mobikwik — refund of money from bus operator name s.s brothers travels

Address:

208019

Sir, on dated 03 october 2018, i booked a bus ticket from kanpur to delhi through red bus and paid money rs 2400/- via mobikwik. My ticket pnr was b3mxadmm and operator pnr was b3mxadmm. Next day message came regarding cancellation of this bus. I talked on mobile no. Of bus operator [protected] which displayed on my ticket. He confirmed me regarding cancellation of bus and assuring me for refund of money within 05 days. I booked a new ticket and completed my journey on 21st oct 2018 but my refund amount was not come in my account till date . Now bus operator s.S brother travels are not cooperating.