[Resolved] Mobikwik — refunded amount not received in to bank acct.

Veera raj S

from Coimbatore, Tamil Nadu

Address:

Theni, Tamil Nadu, 625531

I am a senior citizen veera raj s living in theni alli nagaram theni taluk, theni district tamil nadu india. My work place is now islam patti about 30 km east of theni.
My registered mobile no. Is [protected].
Iam a regular user of mobile ik app for my money transaction. For the last 6 months.
Mean time i was paying rs. 3115/= for the electricity bill on 08.10.2018 to the uislam patti eb service connection no. [protected] i paid electricity bill. At that time the app wallet amt. Was rs. 472.25. And as per the apps direction the balance amt. Of rs. 2642.75 was paid from my my bank of india theni sb account no.[protected] and it's ifsc code is bkid0008281. But after an half an hour this transaction was said to be failed and all the amount is refunded vide mobikwik app invoice no. Mk[protected] dated 08.10.2018 at 1.00 pm.
But the amount was not reached and said to be retuned to the bank. But even after 4 days this was not returned. So please find my account truly settled early. Pl send me reply urgent ly. Thank. You one and all.. Veera raj

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Oct 17, 2018

Complaint marked as Resolved

Thanks to Mobilkw ik app and the company has kept their promise that the amount will be in to the bank within 7 to 10 days. It is done and the amount is settiled in time and as the company says the cash is safe with. Mobikw ik.

Mobikwik customer support has been notified about the posted complaint.