Mobikwik — Reg bank transfer of my wallet money

Address:600001
Website:www.mobikwik.com

I have 8000 in my wallet i want that money to be transferred to my bank account for that they charge around 200 rs as processing charge. I want this money to be transferred to my account without any processing fee. They often do like this. This behaviour is very unfair. These agencies must be penalized. Look into this matter immediately and do the needful. I want my money into my bank account immediately.
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My isseue is related to not conformation of railway ticket.

I book train ticket from pali to bhilwara on 20 may but my transactions was failed and message came try again later . I didnot get conform ticket but then also my money debited from my mobikwik wallet .

Pls help me to get my money back .

Yours faithfully

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