Mobikwik — regarding to unethical, unauthorized and non receivable of payment

Address:

Gurgaon, Haryana

Date of incident-24may2018, client no.[protected].
Sir myself sourabh dhurve and i am from hoshangabad (M. P.). Sir an e-wallet company named mobikwik has gobble my 18, 000 rs. Actually happen what sir in emergency i had to transfer 10, 000rs. Money from this e-wallet. So for this i add money from my bank account to mobikwik account. But due to the inactivate of kyc i was unable to transfer money. And then i got the no. Of mobikwik agent named rahul sharma[[protected]]. When i talked him and discussed my problem then he told, me to deposit 2000 amt.in bank acc, then i deposited 2000rs in bank acc but kyc was inactivate then again he told m/e to deposite 5000 rs in bank acc then again i deposited 5000rs but due to the sharing of card details and otp by me he took all m/y money from mobikwik acc bank acc without my permission and now a day he told me that if i wanna activate kyc in my mobikwik ac/c then again last i'll have to deposite 3000 rs more. But i understood that he cheats me then i started to follow him collecting information about him but i got nothing. Sir i have some audio recordings which shows that how he cheated me and some screenshots of my mobikwik account history and otp sharing zone which i used to share by mistake, i will provide you all these documents and recordings. So sir i hardly request you to please make refund my 18, 000 rs. From mobikwik agent and company also.
Thanks
Name - sourabh dhurve
Date of incident - 24th may 2018
Mob. No.- [protected]
E-mail; sourabhd503 @gmail.com