Mobikwik — related to a upi transaction, money deducted but not get transferred

Address:825410
Website:mobiqwik

Sir,
Most humbly and respectfully i beg to say that on 23rd of november, 2018 i have made a mobiqwik upi transaction of rs5060 with my friend. After making the transaction the money got deducted but did not get transferred and in my bank passbook, the transaction of rs5060 showed but do not showed the transaction id.
So, i request to you that please resolve my problem by refunding the transaction amount.

Your obedient pupil
Rajnish kumar
Email: [protected]@gmail.com
Mobile: [protected], [protected]
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Mobikwik customer support has been notified about the posted complaint.
Nov 24, 2018
Updated by rajkod
i have not get solution yet
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My Mobikwik wallet is disabled.
mobile no:[protected]
Email id: [protected]@gmail.com. i have already sent them proof of identity and bank statement amd also the screenshot of error message, but they're not replying.

please resolve my problem.

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