Mobikwik — request to unblock my account on my mobile number on mobikwik app and send my partial money to my account.

Hi sir/madam,

App is showing "user is disabled".
Kindly please unblock my mobile number [protected] on account in mobikwik app, the hdfc dispute back end team already verified on my transactions which is genuine transaction i did for you.

This is genuine transaction not a fraud, so i have checked with hdfc credit card team. Your side only having the problem for activation of my account. The dispute team has verified this transaction from merchant (Mobikwik), so please activate my account as soon as possible. This is i am facing last 4 months onwards. Kindly get back to me.

In the mobikwik wallet having money rs 11366.60, i need to transfer this amount from app, app still showing disabled, please understand my problem, what is the document is needed for you?

I have attached the my transactions document which i used in mobikwik app
Sent by hdfc credit card dispute team

I have attached evidence proof from hdfc bank. They are confirmed from you. This is a genuine transaction

Note: i have attached mails sent by hdfc dispute team with all clear information from mobikwik.

The partial amount should be in the wallet. But this mobikwick app is currently they disabled. So that i am worried about from last 3 months onward, they didn't reply any response for my mail. I asked somany times through mail. Even i am sending mails continuously. No response from them.

Please resolve my issue as soon as possible. Humble request to rbi. Dont give permissions to this apps for doing cheating to customers.