Mobikwik — supercash usage - fraud company mobikwik

r_83nmp

from Mumbai, Maharashtra

Address:	400068
Website:	www.mobikwik.com

0n 2nd december 2017 i have made payment at local store using mobikwik wallet for the amount of rs.130

Here i have already supercash amount of rs.1014 in my account. According to their supercash terms and conditions 20% of supercash should be deducted from supercash but no single rupee was deducted instead that i got supercash of rs.7 for the same transaction. I complained on the app they continue to give dumb reply that the offer is available on the updated app. Fortunately i updated the app in the morning only and while making the payment got the notification to get 20% on payment to local store.

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Mobikwik customer support has been notified about the posted complaint.

Dec 06, 2017

Updated by r_83nmp Ticket no. 7346774, i was trying to make gas bill payment but super cash was not getting used. I complained on app, they gave various reasons like update of app. Worst reason they gave that "supercash will only be consumed once per connection per calendar month. We found that you have already consumed your supercash for the same no.in the current month"
While making hurry for reply, they forgot to check that the bill which i was talking is mahanagar gas, which was never paid till date, because once paid you can not pay it again.
Then after realising that their manipulative and fraud intension is exposed, they reverted back to their standard reply that update the app, which i already done before doing this transaction.
Then herecomes the real face of mobikwik the fraud company, they wrote "as per updated tnc, utilization of supercash on recharge and bill payment have been discontinued."

So after all they proved that they are the fraud. I request everyone to just check and lodge complain against mobikwik. From now onwards no one will be able to use the super cash effectively.

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Comments

Nikhil Kolapkar

from Mumbai, Maharashtra

I added 4000 to pay electricity bill but in wallet history its showing wallet debit against bank transfer recovery. What is the meaning of recovery. I never took any loan or any amount from mobikwik then for which recovery they deducted amount.
I filed complaint on mobikwik also but they are very slow. Ticket # : 7344654

sam877e3

from Chennai, Tamil Nadu

This mobilkwik is worlds number one fraud company. you can never use supercash, they have their own terms and conditions. YOU will go mad with their conditions and it varies from each transaction. You can use mobikwik only for convenience if you think u will save some money with their cashback offers, then you are a fool. They recently say that you cannot use your supercash for recharges and bill payments which is absolute rubbish, as most o[censored]s use these wallets for recharges and bill payments. SO BE AWARE!!!