Mobikwik System Private Limited — Rs 1020 deducted from my wallet but not paid to mtnl delhi by mobikwik

Address:

110003

FRIENDS In the month of November'2015 I paid my landline bill (MTNL Delhi) through mobikwik wallet. An amount of Rs 1020/- was deducted by Mobikwik but the same was not credited to MTNL Account. I had to pay the amount again to the MTNL and suffered a loss of Rs 1020/- I wrote many times to customer care of MTNL but their customer care is worst. every time they will reply "your complaint is resolved" mwithout resolving the complaint. suggest me friends what should I do?