[Resolved] Mobikwik — TICKET #1278424 payment stck in wallet

sunil_1987

from Mumbai, Maharashtra

Address:

Pune, Maharashtra

yesterday I recharge this wallet with my bank transaction number (MEDR/MOBIKWIK /651984/ ) Rs. 33 and (MEDR/MOBIKWIK /599454/) Rs. 127, total Rs. 160 . I tried to recharge different-2 amount and number also using different browser different option like ebay, my mobile recharge, using OTP password, using mobile SMS but not successful. today when I try to login not successful. It's ask for otp and created new wallet showing Rs. 0 there. where is my money Rs. 160. Now I have two email ID email.[protected]@yahoo.com and [protected]@gmail.com, two number [protected] and [protected] but now I can open only one wallet and there is no money. yesterday I raised ticket also that is also not showing here with number [protected].They are not providing nay phone number also then how I contact them ? Such a pathetic site portal.

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Complaint marked as Resolved

Thank's ...mobikwik... the person call me and explained the details that there was error in email address and he resolved the problem.

Mobikwik customer support has been notified about the posted complaint.