Mobikwik — ticket payment by zaakpay and cancelled but refund not in my account

Address:

Ashoknagar, Madhya Pradesh, 473443

Hi i have cancelled 3 tickets in irctc app on 26-april-2018 and i have not received my refund amount in my bank account in irctc app i can see refund status as refunded on 26-April -2018 in ZKPY Bank but not refunded in my account so please check this issue in priority . And get the money refunded asap.

my mobile number is [protected]

transaction id - [protected]

transaction date - 25/04/2018

cancellation id - [protected]

transaction type - cancelled

transaction amount - 4470

refund amt - 4275

refund status refunded in ZKPY thats no my account