Mobikwik — transaction failed but deducted money from bank

Address:Mangalwar Peth, Pune, Maharashtra, 411011

Dear sir,

I paid 620 rs from bajaj wallet (Thrugh mobikwik) electricity payment but transation failed msg received from that time but at the same time 620/- rs deduct from account, i tried so many times contact to customer care but no response from custmer care service, request you to please solve the problem as soon as possible & refund my amount.
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Respected sir
Kind information to you that i sunit kumar bilung..kindly attend to you that i had done money transition to your mobikwik..without knowledge about this transition..so kindly refound the my money according to your policies..plesae sir i am in suck at this time so kind your fever please..

Sunit Bilung's reply, Aug 3, 2019
Please refund the money
Sir I’m Hari I paid the current bill today but i paid it twice today by mobikwik wallet please refund my amount

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