Mobikwik — transaction not success but money not refunded.

Address:Kolkata, West Bengal, 700060

Sir,
I paid rs 1109 /- (Wallet and bank ac) to healthmug dated 24.3.18 from my mobikwik wallet.. But transaction not sucessful.. And money not refund my wallet.

My transaction id... Od [protected] / rs..1109/- (Mobikwik wallet and my bank ac). Dated 24.3.18.
Somenath mukherjee, kolkata... Mob..[protected]
[protected]@gmail.com,
228a, diamond harbour road, behala, kolkata...700060
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Amount has been debit from my bank account but not credited in my wallet .

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