[Resolved] Mobikwik — Transaction of 12500 inr on mobikwik untrackable

 
7 Reviews
New Delhi, New Delhi District, Delhi, India
 Kamalendu Nayek
Hi Team,

I was going through my HDFC credit card EMI option where i found a transaction of 12500 INR on Mobikwik which has been converted on 6 months EMI option for a transaction on 29th jan 2016. I just want to know that where did i spent this money and want the complete details on it. I have already registered a complaint on this with Mobikwik. The card number for the transaction is 489377******5543 and the loan id for the same is 20316270.
Please enquire on the same and get me the details.

Regards,
kamalendu Nayek

Complaint marked as Resolved Apr 29, 2016
got the details from the bank. please close this request.

Complaint Status


[Apr 25, 2016] Mobikwik customer support has been notified about the posted complaint.
Complaint comments  6 Comments     Updated: Share0Tweet0

Comments

very poor
good interface

Mobikwik — I cannot open my mobikwik account

I have an ac of mobikwik site but my id [protected]@gmail.com is not working it was show the ac is disable but my mobikwik wallet is rs 784 so how can solve my problem pls
I had added 9000 to my wallet yesterday...after that i am not able to use it ...a msg ...very poor performance ...a msg reagrding otp occoured again and again tjat u hav exceeded tha maximum limit ..therefor i has waited for 24 hour buit after that also i am not able to transact as well facing very problem ..feeling cheated with mobikwik
Very Poor customer service. The Call representative disconnected my call. The complaint is already been registered 5 days back and no comments have been updated.

Amount debited in bank not updated in wallet

Transaction Id [protected] amount 500rs username :[protected]@gmail.com mobile: [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    7%
    Complaints
    3718
    Pending
    0
    Resolved
    257
    phone
    +91 93 1392 5342 [Customer Care]
    +91 94 6644 6644 [Customer Care]
    location
    2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana, India - 122002
    Mobikwik - Transaction of 12500 inr on mobikwik untrackable