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Mobikwik Complaints & Reviews

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Updated: Aug 30, 2026
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Mobikwik reviews & complaints page 266

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P
pankajmaru
from Vadodara, Gujarat
May 12, 2016
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Address: Bhavnagar, Gujarat, 364001
Website: www.mobikwik.com

Mobikwik has given an offer of RS.2100 wallet money on purchase of HP laptops. Customer tops-up his/her MobiKwik wallet by Rs. 350. Customer needs to enter voucher code while topping up his wallet by Rs. 350. MobiKwik will put additional Rs. 350 in customer’s wallet, so total amount in wallet will be Rs. 700. This scheme is from Dec 2015 to May 2016.

I was able to redeem the promo code in the month of Dec 2015 and Jan 2016, Feb 2016.I am not able to redeem it in the month of Mar 2016 as it shows Promo Code is no longer valid. This is not the first instance of Mobikwik cheating customers in the garb of terms and conditions. It has been a part in many such frivolous complaints in the past as well. Please ensure speedy settlement of the issue and take appropriate actions against the company.
Mobikwik customer support has been notified about the posted complaint.
We have recharged with rs 500 for the above mobile no on[protected] around 8.30pm and made payment through net banking at andhra bank trxn no-ib/ccave/10505097/[protected] dt 06/05/2016, so far it is not done, request for recharge immediately.

D annapurna
hyderabad
[protected]
Rs.200/- amount not recd by sun dth vide my smart card No. [protected] pls update the same urgently.
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    Suresh pydikondala
    from Arsikere, Karnataka
    May 12, 2016
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    Address: 560002

    I recharged last month 199 rs ( 4g plan)rupees for my airtel number [protected] .I didn;t get any recharge . No body responded properly very bad service.i am very disappointed Please take action. I send sever email to mobikwik to regarding this issue but still no response. I called them several times . I also would like to know what is my status of this issue and what is the solution. Please let me know soon

    Thanks & Regards,
    Suresh pydikondala.
    Mobikwik customer support has been notified about the posted complaint.
    Sir/mam,
    i have booked two tickets in irctc.co.in and cancelled one passenger ticket from both the tickets but still i have not received the refunded money from irctc cancellation in my mobikwik account.
    "Hi Suresh,
    Did you try to contact Mobikwik customer care? I think calling the customer care executive is a better way to draw their attention and get your grievance resolved. If you still don’t get an effective solution to your problem, you can share your complaint on social media channels.

    But to avoid such problems, I would like to suggest an alternative solution. Why don’t you install a reliable, more trustworthy app. A few weeks ago I installed this app Bill Bachao. It’s been a month, so far, I haven’t faced any transaction decline and recharge unsuccessful issues and not even one incident where they tell me recharge successful but no balance is credited to my account. Install this and make your life easier. It will also offer you a number of other great features as well which will help you cut down your billing expenses, tracking of app wise data, three best plan suggestions, to name a few. You can activate and deactivate Do-Not-Disturb (DND) and Value added Services (VAS) whenever you want. Besides this, if you are unhappy with your current internet connection, you can use Bill Bachao to check if network signal strength is up to the mark. You can also check which connection provides better signal strength in your area and port your number. you download this app here - http://bit.ly/ormbb
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      D
      Dendi Sony
      from Hyderabad, Telangana
      May 11, 2016
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      Address: Hyderabad, Andhra Pradesh, 500035
      Website: mobikwik app

      I have transfered 4000 rupees to my friend wallet amount got debited immediately but till now it is not been creditted to his wallet.

      invoice order number : 5328d621a9c4b
      Date of transaction:11 may 2016
      Name:Krishna Reddy
      mobile number:[protected]

      Funds has been transfered to [protected] mobile number

      But Transaction got Declined please check and do the needful.
      Mobikwik customer support has been notified about the posted complaint.
      When i was trying to add money to mobikwik.amount 399 is debited from my bank and not loaded to mobikwik.
      In mobikwik transaction : 399 has been credited to wallet and wallet balance is zero.
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        A
        Abhilash Tangadpalliwar
        May 13, 2016
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        Address: Gurgaon, Haryana, 122002
        Website: www.mobikwik.com

        Transaction number :[protected]. Amount of Rs 153.85 deducted from my wallet but the order at Bueno failed because of technical error and hence my order could not be processed. It has been 10 days now that I have been waiting for my money still I have not got it. I called the Mobikwik customer care at least 4 times till now. Firstly, they take a very very long time to connect to the representative and their representatives are not giving any satisfactory answers to my queries. They keep on telling me that I will get my money in 1 or 2 days but its has been 10 days and still there is no refund from their side. Please help me get my money back.
        Mobikwik customer support has been notified about the posted complaint.
        I have added Rs.100 to my mobikwik wallet through my debit card, But the money is deducted from my bank account but not added to my mobikwik wallet.Please help me in this regard.My registered email id is [protected]@gmail.com and my registered phone no is [protected].Please help...Quikly...
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          K
          Kalaiselvam Dhanasekaran
          from Chennai, Tamil Nadu
          May 10, 2016
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          Address: 600042
          Website: mobikiwk

          Yesterday morning i have recharged with mobikwik wallet to my Airtel no[protected] rs of 130 have not recived till now... even too i have received a conformation messages from yours sites but also i didnt receive any amount to my mobile no or wall.. I[censored] want to see a conformation messages surly i will show it.. Iam using mobikwik wallet to recharge my monthy payments for my Number..
          Mobikwik customer support has been notified about the posted complaint.
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            M
            mohan4a1
            from Srinagar, Jammu and Kashmir
            May 9, 2016
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            Address: Hyderabad, Andhra Pradesh, 500016
            Website: mobikwik

            I recharged to my mobile number through mobikwik website from my account.After i click pay submit button confirmation there one message displayed your request will proceed.
            Already 16 hours over but till i did not get any recharge amount from this mobikwik website. I saw recharge history also from my account there deducting amount and my mobile number.But till i did not get my recharge amount.
            This is not first time before one month back it occured .
            please refund my rechage amount.
            Mobikwik customer support has been notified about the posted complaint.
            My Mobikwik Disabled Without Reason
            Email: [protected]@gmail.com

            I'm using paytm and freecharge from 2years never faced any issue..

            But in Mobikwik they disabled without reason

            This is really cheating mobikwik
            "Hi Mohan,
            Thanks for sharing your concern on this portal. This will inform us better which recharge apps to use and which to avoid. Did you share your grievance with their customer care executives? It’s best if you call Mobikwik customer care and ask them to resolve your issue. If they don’t respond, then post your complain on their social media pages, Twitter, Facebook, etc, this is the best way to draw their attention.

            Anyway, I came across this new app called Bill Bachao that I installed a couple of weeks ago. This app has many smart feature. In one of the features the app shows us all the available plans of each operator, we can select the one we like best and save it for later use. It also tracks our internet usage, calls and messages. Based on the usage summary, the app will suggest us three best plans that are more suitable for us than other plans. It will also show us how much we save on each plan. Besides this, the summary it sends of our internet usage, calls and messages and app wise data consumed helps us reflect on our bill and analyze in which area we can curtail our usage. This helps us limit our bill.you can download this app here - http://bit.ly/ormbb
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              R
              rossey
              from Delhi, Delhi
              May 9, 2016
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              Address: 110010

              Sir / Madam
              I wish to request you to help me regarding the fraud transaction made by a stranger using my credit cards details.
              The number by which he made a call is [protected].
              I want to give you another airtel number that is [protected] by which I received another fraud call stating that he is
              an axis bank staff name Rajat Sharma AXIS GU 17 A. on 9 May 2016.
              I wish to inform you that FREE CHARGE and SHMART has reverted back the fraud transactions for which I am extremely thankful to them.
              I request you once again to help me nab the person who has made this fraud transaction.
              I have sent the details of the fraud transactions in my previous mail.
              Thanking you,
              SEEMA MEHTA
              Mobikwik customer support has been notified about the posted complaint.
              Hi Seema,

              Please share the reference number you may have received for us to look into it at the earliest.

              Regards,
              Axis Bank
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                R
                rossey
                from Delhi, Delhi
                May 9, 2016
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                Address: 110010

                Sir/ Madam
                I am Seema Mehta living in New Delhi . There has been a fraud transaction of amount 1700/ using my credit card on 29 April 2016 at around 2:44 pm.
                The Transaction ID is[protected]. I had spoken to the concerned office and was given this mail id to report.
                The status of this transaction is in open . Kindly help me at the earliest .
                My Mobile Number is [protected].
                I will be extremely thankful for the support from your end.
                Thanking You
                Seema Mehta
                Mobikwik customer support has been notified about the posted complaint.
                I have also recharged for my mobile with Rs 440, it shown that you have successfully recharged your mobile, and the amount has been debited from my account, but i have not received any message from the Service provider, and not my mobile bill pay.complete no.4875487...
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                  M
                  meenatchy
                  from Bengaluru, Karnataka
                  May 9, 2016
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                  Address: Bangalore, Karnataka, 560029
                  Website: mobikwik

                  Hello,

                  Greetings,

                  I tried to book bus tickets on 30/04/2016 (around 5:40 PM) through MMKTRAVELS.in for Puducherry to Bangalore travel date on 16/05/2016.

                  I selected payment gateway as mobikiwi wallet and used YesBank netbanking for the payment of Rs 1423.10.

                  In between transaction failed and money got deducted from the account.

                  Kindly look into this issue ASAP. It has been more than a week I m waiting for the reversal.

                  Note:- I booked same tickets by initiating another transaction using hdfc credit card.

                  Thanks.
                  S.MUTHUKUMARAN
                  Mob : [protected]
                  Mobikwik customer support has been notified about the posted complaint.
                  Please reactive my wallet
                  Not a single satisfactory answer given by ur call centre.
                  plz give me solution
                  I am unable to do recharge form 2 days i have already added money of 140rs that was successfull on id sushil[protected]@gmail.com getting error try again they are froad
                  Hi,
                  Please refund my recharge amount to my bank HDFC

                  Best,
                  Reddy
                  [protected]
                  I recharged tata sky on 7.3.2016 . Cssh back of 20 % was to be recieved but no got yet..my mobile number [protected].
                  Hi my name is sachin tanwar my number is [protected]
                  My cash back is not received plz check
                  IAM USING TO mobikwik web set but not recived not
                  Amount deducted from my account and not added in the wallet
                  I want my money back into my bank account. It had took since 1.5 month. I want money back instantlly.
                  Money deducted twice from wallet-need refund

                  Apr 30, 2016 9:24PM
                  Mobile Recharge [protected](bsnl)
                  Transaction Id: BSS[protected]

                  Apr 30, 2016 9:44PM
                  Mobile Recharge [protected](bsnl)
                  Transaction Id: BSS[protected]

                  Was waiting for getting the refund but still didn't receive. Please do the needful.
                  [protected]
                  Mobikwik stole 3000 of my money from the bank account
                  My wallet is blocked plz my wallet is unlock admin

                  Mobikwik Online Recharge — Amount debited from account and talk time not credited

                  I had recharged through the site and talktime not credited. My mobile number [protected] & service provider TATA DOCOMO. They telling that the site is not authorised one. Kindly guide me.

                  my wallet is deactivate it is blocked

                  hello it is blocked please reactivate my name is manohar my contact number is +[protected] please sir mera khata deactivate ho gaya hai my gmail [protected]@gmal.com

                  not get balance

                  apply promo code AAP15 I am not received any balance for using SBI Debit Card 459XXX7217 for a purchase worth Rs15 on POS 70003399 at MOBIKWIK NEW DELHI IN txn#[protected].

                  wallet balance

                  I had. Added. 50 rs in my. Wallet but. It's going two days and. Wallet has not been updated what should I do,

                  Rs 98 not debited into my account

                  Reference id[protected] I cancelled my MONEY TRANSFER of Rs 98 but amount did not got debited in my account.I am been waiting for the reply since 2 day but no response. Please look into the matter as soon as possible.
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                    L
                    livo
                    from Hyderabad, Telangana
                    May 9, 2016
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                    Address: Gurgaon, Haryana
                    Website: WWW.MOBIKWIK.COM

                    Money was debited on8/5/2016 from sbi bank, but not updated in mobikwik wallet till to now, i create complaint no:4909871, transaction no:532505fda8352
                    Amt:675/-, i was ringed number of times to customer service mobile numbers but they are not lifting phones, i think cc numbers are bluff. I requesting to pls resolve my problem as early as possible.
                    Mobikwik customer support has been notified about the posted complaint.
                    don't
                    My compline ticket is 1214049
                    Mar 01, 2016 8:51PM
                    Wallet Debit to ACTTV
                    Transaction Id: FMBK[protected]
                    My wallet is locked. So I request you unlock my mobikwik wallet
                    Mobile Recharge Not done but cash deducted from my account please give me my cash on my mobikwik account
                    Me my wallet add money,
                    but problem it don't my wallet update rupees my bank amount to duee
                    Request id: 4377099
                    Money has been deducted from bank account but not add in wallet.
                    Last my a/c transactions 300 rs not found a/c no SBT [protected]
                    Please look into the matter and respond immediately.
                    It deducted my balance from bank account but not transferred to my mobikwik wallet
                    Sir my mobiwikki account is blocked I want to re activet for my account
                    Sir my account is blocked I want to re active of my account plz re active for my account
                    Wallet locked
                    Mobikwik stole 3000 of my money from the bank account

                    refund money

                    sir please refund my money whenever I recharge my 3g balance on 139 for 1gb data for one month but that has recharge as my main balance please refund that give me one gb data

                    we cant make new password in account so that my mobikwik balance is stop.

                    Dear sir, Last 5 days we try to make new password in account but they have always error to making a new password, plz help me my idea bill not recharge. it will be disconnect.

                    amount gon from bank but not cmae to mobikik

                    700rs I added a blance using my icic debit card From bank it balance gon but not came to mobikik
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                      P
                      priya595
                      May 9, 2016
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                      Address: Pune, Maharashtra, 411057
                      Website: Mobikwik

                      Hi Team,

                      I have done a payment of 494 RS on 8th May. And it wqas 20% cashback on Big basket if we pay through mobikwik, but I have not got my money till now.

                      Can you please assure that I will get that amount in my mobikwik wallet.
                      I am trying to contact mobikwik customer care numbers but I don't know how both the numbers are coming busy for continuously 15 mins since morning.

                      Please contact me ASAP.

                      Regards,
                      Priya
                      [protected]
                      Mobikwik customer support has been notified about the posted complaint.
                      Dear sir/mam,

                      I have done reliance big TV recharge.my money debited my account but recharge not done.
                      Please return my money.

                      With regards
                      Welcome to mobikwik ... Mobikwik new HELPLINE NO [protected]... [protected]
                      My name is satyanarayana add mount in 100/- state bank of india net banking not send money
                      I debit 100rst but not credit in my mobikwik account. I loss 100rs from my bank balance.
                      Mobikwik stole 3000 of my money from the bank account
                      I pay bill by MOBIKWIK but tata docomo company say that u don't pay bill help me
                      My recharge is not done sucessfully My transaction id is EN[protected] And mu service id is [protected]

                      Reçharge not done 60rs

                      Recharge not done 60rs

                      transaction is not complete

                      Mobile no.[protected] date 3/10/14 amount 95/ transaction id s83580668 email id [protected]@gmail.com please refund amount in my bank a/c.

                      mobikwik not Singh in

                      Sir my no.[protected]&keval.[protected]@gmail.com Not sing in & sing up account sir help me

                      i want to get my money back o r refund

                      i credit 1300 rs in mobiwik through internet banking and the transaction was successful but i was not able to rechrge my mobile and mtnl bill so please refund my money

                      reactivation of account

                      my mobikwik account is locked and i need to reactivate my wallet. my mail id is [protected]@gmail.com
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                        T
                        Teja Chowdary
                        May 7, 2016
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                        Address: 522201

                        I booked tickets for 24 movie at 2.30 and paid it through mobikwik but it turns out that i didn't get the tickets and our money is gone .when i complained to the customer care at 2.45 they asked for 2 hours time.our show was at 6.30 and i was calling him from 6 and he didn't not respond ..now we want our money back ..this very reckless not responding to our complaint and offering good service .this can't be tolerated .we missed our movie and lost money ..they better pay us back.

                        tickets order id:olclmopqzomyq6ochqw2
                        Mobikwik customer support has been notified about the posted complaint.
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                          R
                          Rajkumar Ghosh Balmer Lawrie
                          from Delhi, Delhi
                          May 7, 2016
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                          Address: 396230
                          Website: www.mobikwik.com

                          I want recharge the moblie of rs 521.
                          Mobikwik shown recharge successful but not recharged only payment deducted.

                          My cell no [protected]

                          Details below
                          Dear,

                          Thank you for your order from http://www.mobikwik.com

                          For your convenience, we have included a copy of your order below. The charge will appear on your credit card / account statement as 'ccavenue.com'


                          Order# ccavenue reference # order date

                          5323b8085d[protected]/05/2016 12:59:01


                          Billing details

                          Customer: | rajkumar.[protected]@gmail.com | [protected]
                          Address:,,.In
                          Customer ip: 125.23.226.18
                          Pay mode: net banking - standard chartered bank
                          Bank ref #:[protected]-[protected]
                          Instructions:

                          Gross amount: inr 521.00
                          Order amount: inr 521.00

                          Net payable: inr 521.00


                          Shipping details

                          Contact person:
                          Address:,,.


                          Customer care
                          http://www.mobikwik.com
                          Email : [protected]@mobikwik.com
                          Contact info :[protected]
                          Mobikwik customer support has been notified about the posted complaint.
                          Dear Sir,

                          Not any single response from mobikwik. Further i had complained in Mobikwik customer care (Complain No 4902634 dated 07/05/16. Mobikwik also not response.

                          When i get the money refund 'or' recharge.

                          Kindly confirm immediately.

                          Reegards
                          Rajkumar Ghosh
                          Cell [protected]
                          Dear Sir / Madam,

                          Till now no improvement

                          Not any single response from mobikwik. Further i had complained in Mobikwik customer care (Complain No 4902634 dated 07/05/16. Mobikwik also not response.

                          When i get the money refund 'or' recharge.

                          Kindly confirm immediately.

                          Reegards
                          Rajkumar Ghosh
                          Cell [protected]
                          The status is still not resolved
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                            H
                            Heramb Mahabal
                            from Mumbai, Maharashtra
                            May 7, 2016
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                            Address: 411041
                            Website: www.mobikwik.com

                            This is to bring to your notice that some one has used our SBI account & made transaction at Mobikwik. Yesteday i.e. 6th May 2016 My Father has received an call from unknown number & he collect some account details ( SBI ) from him. Please find below Transaction Number of the purchases is for your reference, Request you to stop the delivery of the products immediately & help us to retrive our amount.

                            Transaction No:-
                            1) POS 760852 - Rs. 2000/-
                            2) POS 764458 - Rs .3, 000/-


                            Kindly request you to stop transaction from the particular Mobikwik account & let us know the further action that we need to take to retrive the amount at our account.

                            All the payment has been made through SBI account .

                            Account Holder Name - Nilkanth Mahabal ([protected])

                            If the delivery of the product has been made please provide us with the address details for Police action please.

                            Thanks & Regards,
                            Heramb Mahabal
                            [protected]
                            Mobikwik customer support has been notified about the posted complaint.
                            Jan 31, 2016
                            deepgagan021's response
                            Mera mobikwik wallet Lock kr diya gya hai mera mobikwik pr registered mobile no [protected] hai mere wallet mai paise bhi pde hai mujhe koi wajha bhi nhi dete ki mera wallet bnd kyo kra hai
                            bad service
                            company debited money from my account but my mobikwik wallet does not receive money
                            I am not able to pay through mobiwik not able to get OTP
                            I send to 100 ₹ to .y friend. But he not received. So please send that
                            My money debited 500 rs but not credited on my bank account through mobikwik wallet they people not respond well
                            Company debited money from my account but my mobikwik wallet does not receive money
                            My Wallet is locked ples unlock my wallet
                            My mobikwik wallet is locked.please solve this

                            Mobikwik Is fraud, Waste of money I loss of 170rs

                            I recharged Tatasky DTH no [protected] via Mobikwick, Transaction Id : [protected] on 01.01.2015, But till date my same recharge not done. and deducted from my Indian bank A/c ... 170 rs waste

                            Mobikwik - debited money from my account but the recharge has not done.

                            I recharged my dth account on wed 6-8-2014 from mobile no [protected] but didn't get amount credited to the dth account. Transaction id : [protected]

                            Airtel Postpaid bill payment not paid

                            tranx ref [protected] dt 27 Aug 2014amount Rs132 for mob no [protected]. Tranx ref [protected] dt 27 aug 2014 amount Rs 201 for mob no [protected].

                            Amount deducted but not credited in wallet

                            Rs 9400 deducted from my account but not showing in mobikwik wallet.

                            add balance not receive my account

                            I have to time add balance of rs.5 first time not receive account and second time of rs.5 add to my account was successful plz my first time rs.5 receive to my account. Email id : pr [protected]@gmail.com Mo : [protected]
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                              A
                              ash84
                              from Delhi, Delhi
                              May 7, 2016
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                              Address: New Delhi, Delhi, 1100075

                              On 21st april 2016 while i was trying to purchase some grocerry from ask me grocery rs.1365 deducted from my mobikwick wallet but not transferred to the merchat at 11:20 pm. Trying several mails to their customer care, even when we call to their customer care no. S call picked up automatically and price for the call started and keep on hold for 20-30 minutes thus deducetd 100s of rs. While trying customer care. I thing this is a fraud wallet and must be closed as soon as possible.
                              Mobikwik customer support has been notified about the posted complaint.
                              Money debited Rs.300 from my HDFC Bank, please refund my amount.
                              mobile number : [protected]
                              Balance bedit my account but recharge not done.

                              Namita yadav
                              Please activate my wallet.
                              My wallet is blocked plz my wallet is unlock admin
                              My wallet is blocked plz my wallet is unlock admin
                              Alredy 72 hours gone today.don't solve this problem.sir please request you very soon solve this problem.
                              I have add money to use promo code LUM300 is not accepted
                              Money debited but not add wallet 500 Rupees

                              Mobikwik — Tata Docomo Postpaid on line Payment not Successful

                              Unsuccessful Recharge

                              Mobikwik — unlock

                              Email. Id-sk88396..[protected]@gmail. Com Lock this id Please unlock. Id... Please please

                              Mobile

                              I have Pay rupees 2831 rupees in my mobikwik wallet to tata photon but not pay and my money is not back in my wallet please help

                              Amount Debited from My Account but still the bill to vodafone post paid is unpaid

                              Amount Debited from My Account but still the bill to vodafone post paid is unpaid

                              wallet balance refund to bank

                              I want my wallet balance refund to my bank account which is deducted for bses rajdhani bill paymentof Rs. 5460. My wallet balance is Rs.5460. I want my money back in my account immediately

                              wallete locked

                              Sir my wallete has been locked pls reactivate it my id is tyadav321.[protected]@gmail.com
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                                0305amit
                                from Delhi, Delhi
                                May 5, 2016
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                                Address: 110092
                                Website: www.mobikwik.com

                                Sir/mam,

                                I had already raised a ticket on mobikwik site. Ticket no. #4863383 and #4882422.
                                Complaint is :
                                I made a puchase on ruplee app for rs.1000/- and as per their offer if you pay through mobikwik wallet you will get 15% cashback upto rs.1000/-, so i made by mobikwik the transaction date is 30th april and as per terms the cashback is to be credited within 24hrs.
                                Also the matters was brought by me in front of mobikwik in above said tickets on 30th april and on 3rd may 2016. But no reply from them and tickets are still in progress. This is kind of cheating with customers by mobikwik and ruplee both.

                                My email id : [protected]@gmail.com
                                Mobile number [protected]

                                Please do solve this at early. I will be thankful
                                Mobikwik customer support has been notified about the posted complaint.
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                                  H
                                  Harishy
                                  from Delhi, Delhi
                                  May 5, 2016
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                                  Address: 122002
                                  Website: www.mobikwik.com

                                  Mobikwik Order no:[protected]L_P_1381591
                                  Ticket Id: 4876086

                                  Its been 10 days to resolve my problem . Mobikwik deducted money from my wallet but not talking about refund.

                                  Mobikwik and Mebelkart both are doing fraud with customer.
                                  Mobikwik deducted money from wallet and not paying to mebelkart.Or mebelkart lying . I dont know.

                                  When I contacted to mobikwik they are not responding properly.
                                  users are advised not to rely on Mobikwik services.
                                  Mobikwik customer support has been notified about the posted complaint.
                                  I have recharge reliance big tv recharge not done but money debited my account.please look into matter and resolve my complaint.please refund my money as soon as possible.
                                  Respected Sir...
                                  on 25.03.2016 at about 5.41 pm I am recharge in 290/- via mobikwik through debitcard. The mobikwik was dedicated my amount, but not recharge till date with against mobile no is [protected] (BSNL)
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                                    H
                                    happy99
                                    May 5, 2016
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                                    Address: Uttar Dinajpur, West Bengal, 854330

                                    User id - [protected]@gmail.com
                                    User number- [protected]
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                                      Sathish Sathish Sathish
                                      from Mumbai, Maharashtra
                                      May 4, 2016
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                                      Hi Mobikwik,
                                      This is regarding the Recharge of Below Aircel no. I recharged from the mobikwik site. According to information on Mobikwik site i should get following plan. For Rs449, Rs 349 TT + 3 GB 3G/2G Data + 399 Local & STD SMS. Data & SMS Validity 60Days.

                                      This was clearly mentioned in Your Site. When i checked aircel site, they mentioned it as Website only offer and I didnot get any offer except "Free Local calls for 18 days" which is not the offer i want.

                                      It is a mistake from your Side to Mention their Web only offer in Your Website and Misleading me to recharge. I request you to refund my money to my account as i essentially got nothing for the Recharge of 449Rs i did. Following are the details of the transaction.


                                      Service Description Prepaid Mobile Recharge
                                      Service ID [protected]
                                      Transaction ID EN[protected]
                                      Transaction Date Tue May 03 09:13:41 IST 2016
                                      Transaction Amount Rs. 449.0

                                      Regards,
                                      Sathish
                                      Mobikwik customer support has been notified about the posted complaint.
                                      I have made payment via credit card the amount debited from my account but it does not credited to Cheftoon . Why tell me u fake people don't even pick up when I call the customer care. Hold the phone for 20/30 minutes.
                                      Refund my money
                                      I have recharge 199 rs in others number.please refund my money...so I avail benefit...
                                      Logical9709's reply, Feb 24, 2019
                                      My mobiwik mobile no is 701700722
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                                        rohit.command
                                        from Delhi, Delhi
                                        May 4, 2016
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                                        Address: 110032
                                        Website: www.consumercomplaints.in/reliance-communications-payment-not-credit-in-our-gsm-bill-c1278791

                                        Dear mobiwik,
                                        Today morning we have received call from mob no. [protected]; he told me; he is calling from mobiwik headquarter delhi but this number is belongs from bihar vodafone circle.
                                        This person asking me my credit card details for mobiwik account credit.
                                        Kindly check this number with your office if this number is not belongs to you kindly take a strict action against him.

                                        Source of call :
                                        Today morning we have submit a complain in reliance communication where we mentioned some payment mis-communication details.
                                        That guys take my number from this complaint due to all complaint view in public place.


                                        Thanks
                                        Rohit
                                        Mobikwik customer support has been notified about the posted complaint.
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