Mobikwik — Unable to access mobikwik account. I have 9000 in the account

Address:560037
Website:Mobikwik

I have added 9000 in my mobikwik account. But after adding i am unable to access my account. It is showing maximum time of otp sent.
I am trying to call customer care from 3 days on different numbers, more than 1000 times. But everytime they are saying that all executives are busy on other call.
Dont know how to get my
Money back.. totally frustrated now. Worst service. Never faced any problem in other site(paytm).
But in mobikwik customer care is also not there. Please give my money back. It is urgent.
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I booked a bus ticket from Durgapur to Kolkata using this Mobikwik wallet. I used the coupon BUSNEW and I didn't get what I was promised. This can be considered as fraud. Please look into it.

I transferred money from my mobikwik account to my bank account . Money was reduced from my mobikwik account but was not credited to my account. Transaction history shows no information abt it . Mobile number :[protected]
I created an account in mobiwik, entered my number and other details in the recharge option then i clicked payment and paid Rs.150/- through my debit card but the recharge hasn't done yet and the money is not credited in my wallet too. If i try contacting to the customer support the line is busy for about 1 hour.
Really frustrated!

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    2nd Floor, Orchid Centre, Golf Course Road, Sector 53, Gurgaon, Haryana, India - 122002
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