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Mobikwik — unable to transfer money to bank from wallet

Hi team,

I have added 10k from cc in my wallet. amount credited in wallet however when I am trying to process the transaction to bank it says email id not found in request. please do needful as I have already done.KYC. I am trying to process the transaction since yesterday still no success. email id already updated on account.

Regards
Prashant Burman
[protected]
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Comments

Isir, I have wrongly typed my security pin four times . so this my security pin is blocked. Ihave raised complaint one week back. complaint ticket id no.11179397. I have uploaded my id proof Adahar Card and credit card statement in which money added to mobikwik wallet

unable to transfer money to bank from wallet - Comment #3456497 - Image #0
unable to transfer money to bank from wallet - Comment #3456497 - Image #1
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My user ID is disabled.. User ID not open.. My name is MIR AZHAR HOSSAIN.. Mob. No. [protected].. my email ID is [protected]@gmail.com.. kindly send a message.. HOW do activated user ID? Plzz active emidietly my user ID..I couldn't used my Mobikwik wallet ..

unable to transfer money to bank from wallet - Comment #3457719 - Image #0
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I request to fourm me transaction to mobokwik wallet but this transaction process to I press wrong key and fraud alert to this wallet company and my account has been disable please found my account and enable my account for next safe transaction

unable to transfer money to bank from wallet - Comment #3457732 - Image #0
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Sunil@##'s reply, Jun 13, 2019
I request to fourm my has been disable I press wrong key and fraud alerts to your wallet please resolved my complent and please enable my account
On 31.05.2019 i recharge my mobile in mobikwik. at the time of payment the page is stuck. and my amount not return back yet in bank account. kindly resolve the same.

thanking you
C.SENTHILKUMAR
MOBILE NO.[protected] (AIRTEL)
Reply
I had done post paid recharge instead of prepaid recharge by mistake, please kindly refund this money or substitute it to prePAID
details...

Recharge For [protected] ( AirtelPostpaid )

Transaction Id: MK[protected]

Jun 10, 2019 10:08:37 PM
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