Mobikwik — unable to update the kyc

Mobikwik — unable to update the kyc

H Harish sundru from Mumbai, Maharashtra

Hi, My name is harish. I have an account with mobikwik. The mobile number registered with mobikwik is [protected]. I have added an amount of inr 10000 in to the app. When i am trying to make the credit card bill payment or trying to transfer the amount, it says kyc required. I have tried to input the aadhar number and verify but it says "service currently unavailable." my inr 8000 is stuck in the app and i am unable to do anything as such. I have reported the issue to their customer service numerous times on this and i did not get any update nor a call from them. I have tried to get to the kyc centers at my place but no avail. Please help me on this. Was this information helpful? No (0) Yes (0)
Mobikwik customer support has been notified about the posted complaint. Dec 27, 2018 Updated by Harish sundru I did not hear anything from the Mobikwik yet. Do not know what really happening here
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