Mobikwik — Unauthorized payments are made from account

Address: Miraroad, Thane, Maharashtra

Hi There,

I have used Mobikwik one time for making a payment of Electricity bill of my neighbor. But now Mobikwik deduct my money every month from Dec '24 to till date (Mar 25). We have requested many times to stop the autopay but they are not listening. Even I have not started autopay. Customer service is very bed. They are not listening. They reply if we will delete our Mobikwik account. Still Autopay will not going to stop.