Mobikwik — unauthorized transaction done from my credit card.

Address:

Mumbai City, Maharashtra

Two unauthorized and fraudulant transactions were done from my sbi credit card and the amount totalling to rs. 28002 gone to some unknown mobikwik account. I have never used mobikwik in any sort whatsoever. I have lodged the complaint with sbi team and blocked the card. Kindly see the transactions at your end and stop/ reverse the payment at the earliest. The details are as under

Debit from my sbi credit card ([protected])
Amount: rs. 9001/- and rs. 19001/-
Date of transaction: 20.10.2019 (At around 5:30 pm to 06:00 pm)
Status of transaction: under settlement.
Transaction type: unauthorized/ fraudulant.
Amount transferred to: unknown mobikwik account.

Your sincerest and prompt cooperation is expected on this matter.