Mobikwik — unlock disabled account

Address:

Kolkata, West Bengal, 70009

I added money through the credit card two times 20000 and 23735 respectively in my mobikwik wallet. So i need to transfer the amount to my bank account. After transferring almost around 20000 my account has disabled. Now i have almost 23735 to my mobikwik wallet. I need my amount so badly.
It is so illegal that whenever they want they blocked user. Please unblock my account as soon as possible.

Mobikwik account email id [protected]@gmail.com
Mobikwik phone number [protected]