Mobikwik — user blocked

santosh_frantic

from Bengaluru, Karnataka

Address:	Gurgaon, Haryana, 560004
Website:	www.mobikwik.com

I have been using the id for long and last transaction was made on 18/sep/2017 after which my id was blocked, the company doesn't have a contact number or email address for queries or complaints to reach mentioned on their website and the only feature from help/support section to raise a ticket apparently doesn't work once the user is blocked. For updating pan details with account one can email [protected]@mobikwik.com

Blocked id is [protected]@gmail.com

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Mobikwik customer support has been notified about the posted complaint.

Oct 08, 2017

Updated by santosh_frantic Its been almost 2 weeks and I haven't received any email from Mobikwik as yet. Govt has to take some action against the company. They're scamming a very big crowd I'm sure. I think you guys will wait till it goes like Jaypee, Maytas or hundreds other scams like 2g etc before actually doing something about it.

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Comments

May J

from Aligarh, Uttar Pradesh

Absolutely right same with me for two days i'm also looking for a e-mail or contact no to complaint. I think we should report it to the RBI or any other concern govt. agency. As our hard earned money is blocked without any notification. There call center is also upgrading.

santosh_frantic's [Complaint's author] reply, Oct 1, 2017

It almost looks like they're blocking all non-KYC complainant customers without prior notice. They should at least unblock after submitting the docs and there's not response from over a week after I uploaded to validation@mobikwik.com as stated by their representatives. This portal doesn't seem to be doing much either, so many unresolved issues been pending for very long. Indian govt is a sham! All looters and none actually improving the country!