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Mobile E Mart Complaints & Reviews

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Updated: Feb 1, 2022
Complaints 117
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8
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Mobile E Mart reviews & complaints page 2

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P
Piyush Sorathiya
Oct 3, 2020
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Address: Jaipur

Order Huawei mate 8 combo of Rs.3740 and expected to get delivery by 05/10/2020. Till date not shipped as well not updated tracking number. I tried to contact them but their customer care number is switched off.
Mobile E Mart customer support has been notified about the posted complaint.
[protected]
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    H
    Sep 29, 2020
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    Address: Inside Ration Wali Gali, Near Jila Uthyog Kendra, Police Line, Mainpuri

    I had purchased a honor 7x battery from mobile emart with following details:

    Your shipment #21599
    Order #[protected]

    Ordered on 16 september

    Delivered on 22 september

    I am facing issues with battery performance and it is malfunctioning, sometimes doesn't even charge properly. They are providing 30 days replacement for factory defects.

    I have raised ticket on their portal and posted a message if same 2-3 days back but i haven't received any acknowledgement yet from their end.

    Please find attach my bill for the purchasing done.
    +1 photos
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      J
      jackson joy
      Sep 19, 2020
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      Address: F1, 21A,Moti Nagar West Akshardham Mandir Road Chitrakoot, Vaishali Nagar, Jaipur, Rajasthan 302021

      [protected] order id...

      I ordered a new pair of mobile combo display of lava z91 on 4th of june 2020. When i checked my product after 2 days the product was still showing as pending but not shipped. When i tried to contact the company they were not attending the call. I called many times still they were not responding and they didn't call back. After 2 months my product was delivered and i got the message. It took too much time to get delivered. I didn't knew that product will reach to me, so i bought a new product. There was no option for returning the product so when i got the product on that day i returned the product. It's been over 2 weeks i returned the my product and i reported about this case, still no action was taken for my complaint, also wrote a complaint and mailed to their respective company. They replied about asking my order id and i gave them but still the money that i spent on my product was not yet returned to my account. So please, i hope you will find this complaint, take necessary actions and find out problems of every customer's.
      Mobile E Mart customer support has been notified about the posted complaint.
      Sep 23, 2020
      Updated by jackson joy
      [protected] order id...
      This is the third time I was reporting the same complaint and still no action was taken.
      I ordered a new pair of mobile combo display of lava z91 rs.1500 on 4th of june 2020. When i checked my product after 2 days the product was still showing as pending but not shipped. When i tried to contact the company they were not attending the call. I called many times still they were not responding and they didn't call back. After 2 months my product was delivered and i got the message. It took too much time to get delivered. I didn't knew that product will reach to me, so i bought a new product. There was no option for returning the product so when i got the product on that day i returned the product. It's been over 2 weeks i returned the my product and i reported about this case, still no action was taken for my complaint, also wrote a complaint and mailed to their respective company. They replied about asking my order id and i gave them but still the money that i spent on my product was not yet returned to my account. So please, i hope you will find this complaint, take necessary actions and find out problems of every customer's.
      This is the 4 th time.
      [protected] order id
      I have reported many times still not responding so please it's a request.
      I ordered a new pair of mobile combo display of lava z91 on 4th of june 2020. when i checked my product after 2 days the product was still showing as pending but not shipped. when i tried to contact the company they were not attending the call. i called many times still they were not responding and they didn't call back. after 2 months my product was delivered and i got the message. it took too much time to get delivered. i didn't knew that product will reach to me, so i bought a new product. there was no option for returning the product so when i got the product on that day i returned the product. it's been over 2 weeks i returned the my product and i reported about this case, still no action was taken for my complaint, also wrote a complaint and mailed to their respective company. they replied about asking my order id and i gave them but still the money that i spent on my product was not yet returned to my account. so please, i hope you will find this complaint, take necessary actions and find out problems of every customer's.
      I ordered a new pair of mobile combo display of lava z91 on 4th of june 2020. When i checked my product after 2 days the product was still showing as pending but not shipped. When i tried to contact the company they were not attending the call. I called many times still they were not responding and they didn't call back. After 2 months my product was delivered and i got the message. It took too much time to get delivered. I didn't knew that product will reach to me, so i bought a new product. There was no option for returning the product so when i got the product on that day i returned the product. It's been over 2 weeks i returned the my product and i reported about this case, still no action was taken for my complaint, also wrote a complaint and mailed to their respective company. They replied about asking my order id and i gave them but still the money that i spent on my product was not yet returned to my account. So please, i hope you will find this complaint, take necessary actions and find out problems of every customer's.

      Mobile combo display lava z91 - Comment #3744275 - Image #0
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        J
        jackson joy
        Sep 11, 2020
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        [protected] order id

        I ordered an lava z91 combo display on 4th of june 2020 and my product was delivered on[protected]. It took almost 2 months for delivering my product that i ordered. So i bought a new display for my phone. When i got the call that my delivery of my product i just returned the display on the same date because the delivery took too long, and it's been over a week that money that i spent on my product was not returned to my account. Please i hope that you would take necessary actions and return of my money to my account.
        Thank you
        Mobile E Mart customer support has been notified about the posted complaint.
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          V
          Vasu
          Aug 27, 2020
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          I ordered for Nokia Lumia RM1190 Digitizer and Tempered glass online and I received it in 4 days.. Shockingly, when the digitizer did't work, they asked me whether I have remvoed the polythene sheet that they had enclosed. Obviously when the touch didnot work, I had remove that and check.. they simply vansihed saying warranty void.. while their marking is their on the back of the panel too. on other hand, they sent me a film type scracth guard for a un-usable digitizer screen claiming it is a tempered glass. Customer beware of this company and I think amazon or flipkart is far more reliable than this junk 420s..they says, their terms and conditions clearly says that removing lamination voids warranty but senselss guys does not even understand that, as part of testing, lamination has to be removed.. they have a pen marking on the back of the digitizer in non-transparent area which they are non considering for warranty.
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            S
            Shogun Ramesh
            Aug 26, 2020
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            Address: F1, 21A, Moti Nagar west, Akshardham Mandir Road, Chitrakoot, Vaishali Nagar, Jaipur Pincode -302021
            Website: www.mobileemart.com

            I ordered moto g5s plus screen received a damaged screen. Tried calling mobile emart return and replacement mobile number many time they did not answered any of my call. After sending photos of damaged screen via mail and whatsapp they replied with no warranty. I received the good with damaged screen, not asking for refund i need replacement.
            +2 photos
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              9
              9301207372
              Aug 22, 2020
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              Address: Khardon kalan 465339

              My product not diliver
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                P
                Patidar Murli
                Aug 21, 2020
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                Address: Khardon kalan Distt shajapur MP 465339

                Complain about my parcel
                My parcel not deliver
                Mobile E Mart customer support has been notified about the posted complaint.
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                  S
                  Sughan S
                  Aug 19, 2020
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                  Address: https://www.mobileemart.com

                  Dear sir,
                  I ordered a mobile battery (model: itel bl-25gi, 2500mAh). I paid through online banking. Mobile e mart debited money from my account. But till I don't get any payment successful receipt. And also tracking system always error.
                  Order ID:[protected]

                  By
                  Sughan.S
                  [protected]
                  +1 photos
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                    S
                    shyamprasath
                    Aug 11, 2020
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                    We had ordered a lyf mobile battery an hour ago, but payment detected but order not placed
                    Order id - #[protected]
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                      K
                      Kalidasch
                      Aug 10, 2020
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                      Address: S1, Plot No 4-A, Vinayak Apartment, Giriraj Vihar, Lalarpura Road, Near Gandhi Path, Vaishali Nagar, Jaipur Pincode - 302021 Mobile Number :- 7221856099 Email Address :- [email protected] [email protected]

                      Dear hi i'm kalidas have placed a order no[protected] nokia battery bl-5b on 14/07/2020 and today is 10/08/2020 25 days passed. I've tried calling and emailing several times but no answer. So therefore i kindly request you to do the needful.
                      Mobile E Mart customer support has been notified about the posted complaint.
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                        S
                        Sagar Punadiya
                        Aug 8, 2020
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                        Hello sir/mam,
                        This is harshad solanki. My order#[protected]. I have order on 21july 2020. My expected delivery was on 31 july 2020.
                        Its now been 8 august 2020, still it has not shipped yet. I already mailed here on 30july 2020, it got answer it will be shipped next week. Now next week is also over its not shipped.
                        Unfortunately my mobile was getting to warm i had fixed it with new battery at near by store.
                        I would like to cancelled my order want my refund as soon as possible.
                        It can be canceled because its not yet shipped. Such a bad experience first and last.
                        I hope atleast refund will vr processed soon as now.

                        Thankyou
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                          D
                          debashish7
                          from Hyderabad, Telangana
                          Aug 4, 2020
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                          Resolved

                          I have ordered a mobile battery on 11th july. Already 25 days passed. It is not yet dispatched and delivered
                          Aug 27, 2024
                          Complaint marked as Resolved 
                          Mobile E Mart customer support has been notified about the posted complaint.
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                            S
                            santosh6912
                            Aug 4, 2020
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                            Address: 2-8-412/a old colony fatima convent road sirpur kagaznagar komrambheem asifabad telangana 504296, old colony

                            Sir my order not shipment or not any movement there was too late money was paying but not any results my order cancel and my money refund
                            Mobile E Mart customer support has been notified about the posted complaint.
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                              H
                              Himadri Endow
                              Jul 30, 2020
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                              Address: F1, 21A,Moti Nagar West Akshardham Mandir Road Chitrakoot, Vaishali Nagar, Jaipur, Rajasthan 302021
                              Website: www.mobileemart.com

                              Order placed on June 20, 2020, not dispatched yet. Every time I have approached customer service, the standard refrain has been "it will be shipped within this week". I have then requested a refund, but it has not been complied with.
                              +1 photos
                              Mobile E Mart customer support has been notified about the posted complaint.
                              No acknowledgements or refunds from Mobile E Mart yet. What they are doing has taken away all confidence. Nothing short of a fraud business entity.
                              Its going to be 2 and a half months. No action as yet from this seller on refund of order not serviced. Amazed at the fraud being perpetrated by #Mobile E Mart.
                              #cybercelldelhi;#cybercellrajasthan;#cybercellnoida;#CyberCellDelhi.in;#CyberCel...
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                                A
                                Asokan paramasivam
                                Jul 30, 2020
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                                Sir cancel my order number[protected] for htc desire battery and return the payment of INR 780to my account asokan
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                                  Asokan paramasivam
                                  Jul 29, 2020
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                                  Address: [email protected]

                                  Sir please cancel my order i'd[protected] and make payment returns to me of 780rupees asokan

                                  Sir please cancel my order i'd[protected] and make payment returns to me of 780rupees asokan
                                  Mobile E Mart customer support has been notified about the posted complaint.
                                  Sir yes my message just noted by you sir and no action taken in
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                                    prakash52204
                                    Jul 28, 2020
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                                    Address: 8/424 203 rd street muthamil nagar kodungaiyur chennai 118

                                    I placed order before 2months vivo y21 battery i pay my amount online also but still i didnt receive my product already 4 times i mailed ur both mobile no not working i need my order or refund my amount immediately pls reply
                                    My.Name : M.prakash
                                    my mob : [protected]
                                    order no :[protected]
                                    +1 photos
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                                      SK Ismail SK Imrahain
                                      Jul 27, 2020
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                                      Address: F1, 21A,Moti Nagar West Akshardham Mandir Road Chitrakoot, Vaishali Nagar, Jaipur, Rajasthan 302021

                                      Dear
                                      I am ordered mobile e mart 16 jul company show delivery date 26 jul i have not reserved product
                                      Today date is 27 jul please help
                                      Mikail
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                                        Z
                                        ZipporahK
                                        Jul 23, 2020
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                                        I ordered mobile battery for lava iris atom 3 on 11th july. The expected delivery date given was 21st july. I have not received the product yet. I dropped a message in the website to the customer service, but have not received any response in that. Contact number provided by the website does not work. I need the product delivered as early as possible.

                                        Order id:[protected]
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