Mobile E Mart — lcd display ordered but no response

Address:Hyderabad

I have ordered lcd display with touch screen digitizer panel for samsung galaxy m20 and did the payment of 1999/- also. I supposed to receive my order by june 4th but no update from mobile e mart and their customer care numbers are always switched off. Please help me out
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After launching the compliant got a call from "[protected]" and asked my Debit card number to refund back my amount through card to card. But I refused to tell my card details and next second he simply cut my call. I tried to call him get to know more details but he is rejecting calls continuously.

Something happen behind this. How to large complaints against?????

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    Mobile E Mart Phone
    +91 72 2185 6099
    +91 78 7785 6588
    Mobile E Mart Address
    F1, 21A, Moti Nagar West, Akshardham Mandir Road, Chitrakoot, Vaishali Nagar, Jaipur, Rajasthan, India - 302021
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