Karbonn A4 — Defective piece delivered

Address:

South Delhi, Delhi

Dear Sir,

on 28 th march 2013 from NAAPTOL.COM order ID 6217037 , i ordered Karbonn A4 Mobile Handset. the Handset was delivered on 2nd April 2013, which is DEFECTIVE piece, it has a major problem in the hearing unit. The problem is with the fresh piece itself, when I talked to the Customer support they are not taking the Complaint properly. as the problem is in the fresh piece I need the Handset to be replaced or Money back.

kindly help and take appropriate action .

regards