Micromax A100 Canvas — Defective Handset

Address:

Pune, Maharashtra

Dear Sir/Madam

I have purchased Micromax A100 Handset from Croma retail .com. After using for one month I notice that Handset having issue with Network. It is dual sim phone. When I use 1st SIM as internet connection & not brousing anything 2nd SIM gets off ( totally off & showing that SIM id OFF on screen). I visited to Micromax service center in Pune & they taken 2-3 days for repair the handset ( they updated software & also motherboard) but problem not get solved. After visiting for 7-8 times at last they said that handset has problem & could not be repair. Pls ask help to Micromax call center. But customer service representative told me that this model is like that only ..I convinced him that second sim can be out of covrage while using 1st sim as internet connection on ( not brousing) ... but he not convinced & not given any solution as well. I have taken this handset to use both sim but I always swithed off with 2nd sim ....
Micromax service center persons convinced that this handset has problem of network as he used this handset for 2-3 days ...

Need your help to get me hard earned money back or replace this faulty handset with new one ( without issue ) ...

Kindly regards

Sachin Parawade
cell-[protected] .....
Pune.