| Address: | Thane, Maharashtra |
I had purchased micromax a116 on 29th March 2013 but after 2 months i.e. May 21 2013 handset got dead. I was thinking it should be a softer issue or something like that but when i go to service center they told me it is and hardware problem and i have to wait for 6 days. I was ready for that and wait for 8 days instead of 6 days. i was contacted them on 8th day i.e. May 29 2013 but they told me it will take more time and not given me a time line. I called them so many times after that. Now they given me mmx customer care no for contact "[protected]" and I had contacted them as well on May 7 2013, they gave me complaint# [protected] and promise me to resolve this issue within 7 days that means almost a month after? I am very unsatisfied withe this service they should know that 1 month for service is not good. I am still waiting for my handset. It around 20 days already passed.
Please do thee needful if you can, Also they should give costumer 1 month additional warranty for this.
Thanks in advance if you are taking any action on this.... Was this information helpful? | 
Sorry to hear about your experience. Please write to us at micromaxmobile.[protected]@gmail.com with following details:
1. Contact Number
2. Your Location
3. Job-Sheet Number
4. Device Model
We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.
Do include the complaint link in order to speed up the process.
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Team Micromax