[Resolved] Micromax Technologies Pvt Ltd — Reg: Micromax Mobile Issue | |||||
Dear team, Below mentioned is the complain that is submitted to Micro max. Job sheet No. : S[protected] Service Center Name & Location: S V Communications,1st Floor, Saivikram Towers, Kukatpally, Hyderabad - 500072. Complaint ID:[protected] It is to inform you that I purchased a Micro max Canvas HD on May 17, 2013. On the very next day the ear piece speaker of the phone started malfunctioning and I was unable to hear the voice clearly and also the main speaker was not clear as I played some music on my phone. I took my phone to Authorised Micro max Service center and showed my phone to them but instead of checking my phone they said that it is a common problem in this model (Canvas HD) and they can not do anything regarding this issue and returned my phone immediately. While I was using the phone in the same condition with all my previous mentioned problem it again started showing some more issues and within 28 days of my purchase it stopped charging. This time I again took my phone to your Authorised Service Center on 17/06/2013 and the took my phone with the following complaint no. [protected] and they assured me that I will be getting back my phone within one week. But now more than 45 days are over and they are still saying that it will take another ten to fifteen days. service center people to tell me that they don't have the spare parts available for the best selling mobile from the brand, and they are telling Me that the Micromax service is the worst service. what kind of service you are providing to the customers ,keeping aside about the service you are not responding in time and its already about 45 days, till now i have waited but i don't have much patience to wait . If this is your service i am going to file a case upon you in consumer court and i wont leave this issue , i will go for National media too. A person cannot keep his new mobile in the service center for 45 days. Thanking you, Durga Prasad .S V V Ph:[protected] Was this information helpful? | |||||
Aug 14, 2020 Complaint marked as Resolved | |||||
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+91 12 4481 1000 [Head Office]
Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
Micromax Ltd — worst service
i have purchased a micromax funbook p300 and just after 12 days it's motherboard crashed after that i have given it to nagpur service center they took 10 days and did nothing and told part is not available after that i took it from ther submitted it in hyderabad service centre as iam shifted here it is nearly 25 days they kept it saying the same part is not available and customer care is not responding in a good manner pls help