Nokia Third Class Care — MOBILE APPLICATION

Address:

Pune, Maharashtra

all detail discussion with nokia and quickoffice people from twitter and mail

ashok khade ‏(myself)
@NokiaHelps i purchase quickoffice pro from ovi store but not having licence,quickoffice help say contact nokia

Nokia Care ‏@NokiaHelps
@aakhade License of the application will be provided by the developer of the application.

ashok khade
@NokiaHelps in case other application this is not happened why for this please help or remove this application from store help

Nokia Care ‏@NokiaHelps
@aakhade Aside from the Quickoffice Pro, did you purchase other application? Is not having a license only apply to Quickoffice Pro?

ashok khade ‏@aakhade
@NokiaHelps this problem only for quickoffice pro help

Nokia Care ‏@NokiaHelps
@aakhade The developer of the app is responsible for providing the license. You may contact them here: support.web.[protected]@quickoffice.com


AFTER THAT I COTACT QUICKOFFICE HELP

from myself to quickoffice help

ashokkhade
Feb 20 10:53 pm
sir i purchase quick-office pro date 20/2/2013 from ovi store , but i am not able to add my Google drive account ,if i click on add. acc.application show that
1) take trail for 7 day
2) bay it
if i am select bay it launch ovi store and show quick-office pro again that i am already downloaded.
so please help how i add my all google drive , drop box account
is this version 7.01(18) from ovi store is authorized.
if yes send me all procedure that i do for this app.

to me from quiceoffice

Hello there,
I have been unable to find any completed transactions for Quickoffice with the information I currently have for you. If you could provide me with additional details, that will help me in finding any transactions.
Please provide as much of the following information as possible:
1. Order number
2. Date of purchase 20/2/2013
3. Email used at the time of purchase
4. Full name used to purchase the application
Once we are able to find your transaction information, I will be able to assist you further. I look forward to hearing from you soon.
Also, when we find the transaction we'll need the following information to install Quickoffice:
- What type of device are you using?
- What version of Symbian is your device currently running?
- What is the IMEI number of your device?
Thank you so much
Jake
Customer Care Advocate
Twitter.com/QuickofficeHelp | Community.Quickoffice.com | Youtube.com/QuickofficeHelp
February 21, 2013 07:28 am

from myself to quickoffice people

1. Order number or Purchase number:[protected]
2. Date of purchase 20/2/2013
3. Email used at the time of purchase : [protected]@gmail.com
4. Full name used to purchase the application: Ashok Arjun Khade
also
please help attached all detail
purchase mail from nokia to me
from: Nokia Store <[protected]@payment.ovi.com>
to: [protected]@gmail.com
date: 20 February 2013 11:19
subject: Your purchase confirmation number[protected]
mailed-by: payment.ovi.com
Signed by: payment.ovi.com
Thank you for your Nokia Store purchase Ashok Arjun khade.
Please retain this purchase confirmation for your records: This e-mail contains your purchase number.
Purchase number:[protected]
Purchase date: 20 February 2013 11:19:04 IST
Charged to: Your Vodafone phone bill
Purchase description Price
Quickoffice® Pro Rs. 25.00
(plus applicable taxes)
This e-mail was sent from a notification-only address that cannot accept incoming e-mail.
The Nokia Team
Nokia HCL Mobile Internet Services Limited
Flat no. 1204, 12th Floor, Kailash Building,
Kasturba Gandhi Marg,
New Delhi - 110 001
Service Tax ID : AANCS2128RSD001 (Online information and database access or retrieval service)
February 21, 2013 10:20 pm
i also attached all detail about my device
Model: Nokia E6
Symbian Belle
software version
111.140.0058
software version date
[protected]
custom version
111.140.0058.C00.01
custum version date
[protected]

IMEI number [protected]
February 21, 2013 10:31 pm


finally received mail from

Hello there,
I apologize for all the inconvenience this has caused you. I am unable to find any transaction with the information provided.
Quickoffice does not handle application delivery for purchases made via the Ovi store. To request a help from Ovi directly, please visit this link:
http://support.ovi.com/osc/en_GB/contactus
Kindest Regards,
Jake
Customer Care Advocate
Twitter.com/QuickofficeHelp | Community.Quickoffice.com | Youtube.com/QuickofficeHelp
February 22, 2013 07:56 am


my question is
1) nokia and quickoffice people not follow law of democracy or natural law of justice why?
2) how is responsible for this situation NOKIA NATURALLY.because i purchase application from nokia ovi store
i list make payment confirmation with application developer.

ashok khade
[protected]
[protected]@gamil.com